Our Location
Call +353 (042) 9666 725

Shipping & Returns

Purchase Information

Online: We accept credit card payments through Paymentsense our secure payment gateway,and also through PayPal.
Contact us by Calling: 042-9666725 or Email: info@donegan.ie

Mail Order: We accept all major credit cards as well as bankers drafts and postal orders.

Personal Callers: We accept all major credit cards as well as cash. We do not accept personal cheques.

Delivery Service

We offer an excellent delivery service with DPD couriers.
Orders are processed within 48 hours of receipt and sent within 2-3 working days by courier. Delivery will then be within 3 working days. In the event that your order will take longer than this, we will contact you to notify of the expected delivery date, and you will have the option to cancel if you wish.
Please supply a contact number with your order.

Costs: Delivery is charged at €5.80per order and is free on orders over €100. Some items such as ride on mowers may have additional charges. There is no delivery charge for items picked up in our shop.

Proof of delivery: Products will only be sent to the cardholders address. Customers will be required to sign a delivery docket by the courier as proof of delivery.

Bike Delivery: Every bike from Donegans is fully checked & assembled before delivery and will arrive ready to ride. Each new bike is assembled & test ridden by one of our CyTech qualified mechanics (CyTech is the bike industry's qualification for cycle mechanics and technicians, developed and overseen by the Association of Cycle Traders), then packed into one of our boxes.

Returns & Warranty

For any warranty claim, the machine must be serviced at proper intervals and service records kept by the customer. Each machine must be maintained as instructed in the owners handbook.

All products are covered by the full manufacturers warranty.

If you are not satisfied with your purchase you have the right to cancel within seven days of your purchase or seven days from the receipt of the goods, (whichever is longer). If you cancel your order you will have your payment refunded (minus any carriage costs), provided you return your goods in perfect condition with all packaging and instructions to us at address shown on the contact us page.

Before returning any goods please phone our office for a returns number- 042-966725.

Bike Returns: If you are not happy with your new bike, you are welcome to return it, please note the following:

  • The bike must be returned to us in the box delivered in, fixed in safely and undamaged.
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